Privacy Policy
At Kaba Handicrafts, your privacy is extremely important to us. We are fully committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines the types of data we collect, why we collect it, and how we securely use, store, and protect your information. Please take a moment to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect various types of information to help us provide a better shopping experience. This includes:
Personal Information: Such as your name, email address, contact number, and shipping address—collected when you place an order or contact us.
Order and Payment Information: We may collect billing address and payment method details. However, payment processing is handled by secure third-party providers—we do not store your credit/debit card data.
Technical Information: Such as your IP address, browser type, operating system, and the pages you visit—collected through analytics tools and cookies.
Communication Data: Including messages sent to us via forms, email, or customer support channels.
How We Use Your Information
We use the information we collect in the following ways:
To process and deliver your orders efficiently and accurately.
To provide customer support and respond to your inquiries.
To send order confirmations, updates, and promotional offers (if opted in).
To understand customer preferences and improve our website and services.
To ensure the security, integrity, and functionality of our online platform.
Your personal data helps us personalize your experience and ensure smooth order processing.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your information. However, we may share your data in the following cases:
With trusted third-party partners such as logistics providers, payment gateways, and customer support tools, strictly for service-related purposes.
With legal authorities or regulators when required by law or to protect our legal rights.
In the event of a business transfer, such as a merger or acquisition, your data may be part of the transferred assets.
All third parties we work with are required to maintain data confidentiality and security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These cookies help us:
Understand how users interact with our website.
Remember user preferences and shopping cart contents.
Improve performance and personalize content.
You can choose to disable cookies through your browser settings. However, doing so may affect some site functionalities.
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. This includes secure server hosting, SSL encryption, and access restrictions for our internal systems. However, no internet transmission is 100% secure, and we encourage you to protect your login information.
Your Right & Choices
Depending on your location, you may have the right to:
Request access to your personal data.
Ask for corrections to inaccurate information.
Request that we delete your information (where applicable).
Withdraw consent for marketing communications at any time.
You can exercise these rights by contacting us using the details below. We’ll respond within a reasonable timeframe.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent update date will always be mentioned at the bottom of this page. We encourage you to review this page from time to time to stay informed.
Effective Date: June 2025